Personal information is collected by Arcade Kitchens (Ilkley) Ltd from you when you complete an enquiry or registration form or email us your details.How are we collecting it?
Arcade Kitchens (Ilkley) Ltd also collect information automatically about your visit to our site. Information obtained in this way, such as demographic data and browsing patterns, is only used in aggregate form, i.e your individual identity is not revealed.Why are we collecting it?
We require this information to understand your needs and provide you with more information for the products/services you have requested. Your information may also be stored in a CRM system for Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.How are we using it?
We will use it to confirm who you are when you contact us. We will use it to verify your name and address by checking your details against our databases and to check against information held by credit reference agencies.Do we plan to share it?
We will only share personal information with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements in place to protect the data and comply with our data protection.How long will we store it?
We’ll keep your personal information securely stored for as long as we need it to provide you with the services you want from us. Depending on what information we holdWhat control do I have over it?
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please write to or email us.
Your individual rights
Under the GDPR your rights are as follows.
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
For your convenience we have included links on this website to other sites that we believe you may find useful.
Please ensure, when you click on any of our links, that you read the privacy statement located on the website you have selected.
Any websites connected with this site are not within our control.
The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
For each visitor to our website, our web server automatically recognises only the consumer’s domain name. This information can be used to locate some geographical information, for example your nearest town. In some cases, it may identify your ‘network name’ (if for example you are accessing our website from an organisation with its own network). It does not give us any personal information relating to you as an individual (such as your name, address or email address). This information is used for internal review to improve the content of our web pages and its relevance to our customers.
By using our website, you are consenting to our usage of the cookies described above. If you do not wish to consent, you can change your browser settings to disallow cookies on this and/or other websites.
If you wish to discuss our privacy notice in more details, please email firstname.lastname@example.org
"Arcade Kitchens were a breath of fresh air to deal with. After experiencing many disappointments on the major refurbishment we set about in 2015 the team at Arcade Kitchens were just great. Professional, great design, quality units and sympathetic to our home which has old features yet we wanted to merge old with new. Creating lots of light and functionality. They know there stuff, and when you call them back they do not quibble. I believe you can judge a good company by its after care. I was pleased to have dealt with them and would happily recommend them to anyone."
Michela Henke Cilenti
"I bought a kitchen from Arcade kitchens in 2008. The service was very good and professional all through the process from the design and planning through to installation and coordination with other trades working on the kitchen area. After sales service has been particularly good with minor issues being resolved quickly plus advice on upkeep of the kitchen over time."
"I am so pleased that we decided to have Arcade Kitchens design and fit our new kitchen. The quality of the units and workmanship has been second to none. We have ended up with so much more space and storage. James has been a great help and has made it relatively painless. "
"New to the area I contacted Arcade with an idea of a replacement kitchen, suggestions and an ultimate quote. I feel I made a wonderful choice and have been so impressed with all aspects of the project, from start to finish. After the new kitchen was installed I realised I should have had the existing frig and freezer units removed and Nigel could not have been more helpful with his suggestions for replacement cupboards and the selection of a free standing fridge/freezer. "
"Always accessible, helpful and knowledgeable My wife and I would recommend them to anybody seeking to renew or upgrade a kitchen"
"Our first contact with Arcade Kitchens was with James Feather and having briefed him, we felt confident that our requirements were understood and James interpreted them perfectly. The plans were presented to us within 10 days and from our acceptance of them, we were advised when our order was placed, when we could expect delivery and fitting. All of this went to plan and the fitters were considerate and kept disruption to a minimum, James attended most days during fitting to ensure everything was going to plan. Our kitchen is now complete and without exception we are delighted with the design, finish and service form Arcade Kitchens. Our gratitude to all the team."